Monitoring | Billing
We designed and implemented a comprehensive end-to-end monitoring system for billing applications. We employed the open source monitoring system Nagios, the programming language Perl and Oracle databases.
We analysed a huge legacy application for the creation and the management of digital certificates. We had a look at the source code quality and forecasted the complexity of functional extensions. We used - amongst others - static code analysers for the analysis of Java and C++ source code and manual inspections. We gave detailed feedback to the application's user regarding possible weaknesses and future improvement possibilities.
Scrum | Java
At Scrum Day 2009 in Munich, we gave a talk on Effective tool application in the Java Environment.
ISTQB Certified Tester
One of our experts got certified as ISTQB Certified Tester. This allows us to provide standardised knowledge on test planning, management, design and implementation for client projects.
For an insurance company we took over the partial project leadership for a strategic project, the automation of the insurance application process. The goal is to develop the IT systems towards SOA. For this several client departments had to be coordinated and supported in the negotiation process with distributors and with respect to the overall solution finding. The solution comprises several heterogenous backend systems, automated data transfer and complex validations.
We inspected and evaluated a CRM application of one of our clients regarding code quality, simplicity of builds, the necessary project setup and potential possibilities for improvement. The review is completed within a week.
After the preliminary work of another service provider we took an integrated authentification and authorisation system based on Kerberos/OpenLDAP with "single sign on" (SSO) functionality live. The work was done on a step by step basis in multiple datacenters of one of our clients. The switch was carried out on all production systems without any problems.
We accepted new responsibilities in the area of database administration and environment support at one of our customers.
We developed a system which analyses and monitors the realtime service quality of the broadband access network (DSL) of a carrier. Network problems can be identified via statistical parameters and be analysed down to a single customer. Besides error analysis and SLA monitoring, the system provides load data for network planning purposes. The technology stack consists of Linux, Perl, Tomcat and Grails. The whole project was realised within four months and is currently used by the network operations and customer service departments.
MediationZone | Training
The majority of our Mediation expert team got a training from two DigitalRoute trainers about integration options in the Java based mediation framework MediationZone®. In a few days we extended the base product with a JRuby node. It allows the implementation of mediation logic in JRuby instead of using the proprietary configuration language APL.